Store Policies
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Serving
you with excellence.
February 18, 2010
Customer Service
We strive to provide you with any item you wish to purchase. All of
our items originate in Israel. If there is some item which you would like to buy and you do not see it on our
site, please send an email to Angelica.Bright@IBuyIsraeli.com
or call 828-398-4772 and we will do our utmost to source this item for you.
Shipping
Products are shipped UPS ground for a special rate of $3.95 per order. 2nd day and overnight
shipping are available, and will be charged at the time the order is shipped.
Returns
If an item is defective in any way, please notify us at Angelica.Bright@IBuyIsraeli.com or call 828-398-4772 and we will
replace it.
Price Matching Guarantee
If you find a lower price anywhere else on the web on a new identical item, IBuyIsraeli.com will match that
price, AND you still receive our low shipping rate! To take advantage of this offer, you must enter the link to the
lower price in the field called "URL of website with cheaper price," when entering your billing information, and
continue with checkout. YOUR CREDIT CARD WILL NOT BE CHARGED THE HIGHER PRICE IF YOU SUBMIT A VALID LINK.
Instead, you will recieve a special low price confirmation email, and your card will be charged the lower price
plus our usual shipping fees. All orders are processed at the same rate -- taking advantage of the IBuyIsraeli.com
Price Matching Guarantee does not delay your order!
At our discrection, we may choose not to match the prices on auction sites or special events (eg grand
opening sales, etc).
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